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Accessibility Statement
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That Honey High is committed to ensuring digital accessibility for all users, including people with disabilities. We are continuously improving the user experience and applying relevant accessibility standards.
If you experience difficulty accessing any content on this website, please contact us at hi@thathoneyhigh.com.
🍯 Cottage Food Disclaimer (Florida Law)
Made in a cottage food operation that is not subject to Florida’s food safety regulations.
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Privacy Policy
That Honey High values your privacy.
We only collect information you provide when placing an order, subscribing to our newsletter, or filling out a contact form. This may include your name, email address, shipping address, and payment information.
We use this information solely to: fulfill and ship your orders, communicate with you regarding purchases / customer support,
send occasional updates, promotions, or event news (if you opted in).
We do not sell, rent, or share your personal information with third parties, except as required by law or necessary to complete your transaction (e.g., with secure payment processors).
If you have any concerns regarding your personal information, please contact us at hi@thathoneyhigh.com.
💸Refund Policy
Due to the nature of our products, all sales are final.
We do not accept returns, exchanges, or cancellations.
If your order arrives damaged or incorrect, please contact us at hi@thathoneyhigh.com within 48 hours of delivery with your order number and photos of the product.
We will review your claim and, if approved, send a replacement or issue store credit.
We cannot accept claims made after 48 hours or for products that have been opened or used.
📦SHIPPING
Orders are processed within 3–5 business days.
We ship within the U.S. only.
Flat rate shipping:
A tracking number will be emailed once your order ships.
We are not responsible for delays caused by incorrect addresses, postal issues, or weather disruptions.
📜 TERMS & CONDITIONS
All content on this website—including product names, images, and descriptions—is the property of That Honey High, LLC.
It may not be copied, altered, or distributed without permission.
We reserve the right to update our policies, prices, or products at any time.
By using this site and placing an order, you agree to our terms and policies.
Frequently Asked Questions (FAQ) About Our Products:
Q: What makes your infused honey and vinegars unique?
A: We create small-batch, bold flavor infusions using high-quality ingredients. Our blends are crafted to stand out on charcuterie boards, in cocktails, and in everyday cooking — flavors you won’t find in a grocery aisle.
Q: Does honey expire?
A: Pure honey never spoils, but it may crystallize over time. That’s natural! To restore, place the jar in warm water and stir gently until smooth.
Q: Do your products need refrigeration?
A: Honey should be stored at room temperature. Vinegars are also shelf-stable but should be kept in a cool, dark place. Once opened, refrigerating infused vinegar can help maintain peak flavor.
Q: Are your products allergy-friendly?
A: Our honey and vinegars are free from artificial additives, but they are produced in a cottage kitchen. Please review ingredients carefully before consuming if you have allergies.
Orders & Shipping
Q: How long will it take to receive my order?
A: Orders are processed in 3–5 business days. Delivery times vary by carrier, but most arrive within 3–7 days once shipped.
Q: Do you ship outside of Florida?
A: Yes! While our cottage food license restricts some items locally, our honey jars, vinegars, and merchandise ship throughout the U.S.
Q: Can I pick up locally?
A: We sometimes offer local pickup at markets and events. Follow us on social media for updates.
Policies
Q: Do you accept returns?
A: Due to the nature of our products, all sales are final. If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and photos, and we’ll make it right.
Q: Can I change or cancel my order after placing it?
A: Orders cannot be canceled once processed. If you need assistance, email us immediately at hi@thathoneyhigh.com.
Events & Pairings
Q: How do I use infused vinegar or honey?
A: Some ways to use our products - try drizzling over cheeses, stirring into cocktails, mixing into salad dressings, yogurt, ice cream or using as a glaze/ dip for meats and veggies.
Check out our pairing cards at events for inspiration!
Q: Will you do custom flavors for weddings, showers, or corporate gifts?
A: Yes! We love collaborating on custom mini-jars or special blends.
Email us at hi@thathoneyhigh.com for details.
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